Order Processing
We aim to process orders as quickly as possible. Orders are typically processed within 1–5 business days, depending on product availability and order volume.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times may vary depending on your location, local shipping carriers, customs processing, and seasonal demand.
Typical shipping times are approximately:
- United States, Canada, Europe: 7–20 business days
- Australia & New Zealand: 8–20 business days
- Other international locations: 10–25 business days
Please note that shipping times are estimates and may occasionally be affected by circumstances outside of our control, including customs delays, weather conditions, holidays, carrier disruptions, or high demand periods.
Order Tracking
Once available, tracking information will be sent via email. Please allow a few days for tracking updates to appear after shipment.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or failed deliveries caused by incorrect, incomplete, or undeliverable addresses provided at checkout.
Lost or Delayed Packages
If your package appears significantly delayed or tracking has not updated for an extended period, please contact us and we will do our best to assist.
Customs, Duties & Taxes
Depending on your country, customs fees, import duties, or taxes may apply. These charges are the responsibility of the customer.
Questions?
If you have any questions regarding your order, feel free to contact us at: https://snuzzyoriginal.com/pages/contact